Troubleshooting - Faller OSKAR SV-100 Bedienungsanleitung

EN

TROUBLESHOOTING

Symptom Cause and remedy
OSKAR does not play the Your OSKAR is switched off.
audio. • Switch on OSKAR by rotating the On/Off volume knob.
(The connection display on the
If the TV is switched off for more than 5 minutes or if it is muted, the base station
base station and/or OSKAR is
and OSKAR automatically switch to standby mode.
off or flashes)
• Switch on or unmute your TV and then switch OSKAR off and on again.
The cable connection is not correct.
• Check if the USB cable is firmly connected to the base station and the USB
power adapter.
• Make sure that the optical cable or the 3.5 mm audio cable is firmly connected
to the base station and the TV.
Your OSKAR is not paired to your base station.
• Reset your base station as follows:
1. Switch off OSKAR.
2. Disconnect the USB cable from the base station and wait approximately 30
seconds before reconnecting the USB cable.
3. The base station resets automatically.
4. Switch OSKAR back on again. If the base station is paired, the connection
indicator permanently illuminates.
• Pair OSKAR to the base station again:
1. Position OSKAR near the base station.
2. Use a pointed object to briefly press the PAIRING button. The connection
indicator on the base station flashes.
3. Switch on OSKAR and then hold down the speech filter button for
approximately 5 seconds until the connection indicator on OSKAR flashes.
Both connection indicators illuminate if they are paired.
30
OSKAR does not play the The TV audio has been muted.
audio. • Increase the volume on your TV or switch off the mute button.
(The connection display on the
The distance between OSKAR and the base station is too large.
base station and/or OSKAR
• Bring OSKAR close to the base station.
illuminates or flashes)
The rechargeable battery is weak.
• Recharge OSKAR.
The digital audio is not set to PCM.
• Set the digital audio on your TV to PCM. Refer to the operating manual for your
TV.
The connection between the base station and OSKAR is interrupted.
• Re-establish the connection between the base station and OSKAR.
You can hear the TV audio If OSKAR is connected via the TV headphone connection, the loudspeakers
through OSKAR, but the TV installed in the TV usually remain mute.
itself produces no sound. • Adjust the settings on your TV. Refer to the operating manual for your TV.
The sound is too low even if the The headphone volume on the TV is set too low.
volume on OSKAR is set to • Increase the headphone volume on the TV. Refer to the operating manual for
maximum. your TV.
The sound fails frequently. Devices such as smart phones, Wi-Fi access points and microwave ovens generate
radio waves and can cause radio interference.
• Position OSKAR and the base station at a sufficient distance from such devices.
You hear interference when The connection via the 3.5 mm audio connection has not been established
watching TV. correctly.
• Firmly connect the audio cable to the TV headphone connection and to the
base station. Repeated unplugging and re-plugging might improve the
connection.
The rechargeable battery does OSKAR has no charging contact to the base station.
not charge. • Clean the charging contacts with a soft cloth. To prevent malfunctions, do not
press too hard on the charging points.