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7.2 Cleaning the hob
Glass cooking surface
Follow the cleaning steps described for the
glass surfaces in the "General cleaning in-
formation" section for the cleaning of glass
cooking surface. You may complete your
cleaning as per the information below for
special cases.
• Sugar-based foods such as dark cream,
starch and syrup should be cleaned im-
mediately, without waiting for the surface
to cool. Otherwise, the glass cooking sur-
face may be permanently damaged.
• Do not use cleaning agents for cleaning
operations you perform while the hob is
hot, otherwise permanent stains may oc-
cur.
8 Troubleshooting
If the problem persists after following the
instructions in this section, contact your
vendor or an Authorized Service. Never try
to repair your product yourself.
The product does not work.
• Fuse may be faulty or blown. >>> Check
the fuses in the fuse box. Change them if
necessary or reactivate them.
• The appliance may not be plugged to the
(grounded) outlet. >>> Check if the appli-
ance is plugged in to the outlet.
• (If there is timer on your appliance) Keys
on the control panel do not work. >>> If
your product has a key lock, the key lock
may be enabled, disable the key lock.
• If the hob does not turn on when the on/
off key is pushed >>> Unplug it and wait
at least 20 seconds before plugging it in.
• It has overheat protection. >>> Wait for
your hob to cool down.
• Appropriate pots may not be used. >>>
Check your pots.
icon is always lit on the hob zone
display.
• Pots may not be placed on the operating
hob. >>> Check if there is a pot on the
hob zone.
7.3 Cleaning the Control Panel
• When cleaning the panels with knob-con-
trol, wipe the panel and knobs with a
damp soft cloth and dry with a dry cloth.
Do not remove the knobs and gaskets un-
derneath to clean the panel. The control
panel and knobs may be damaged.
• While cleaning the inox panels with knob
control, do not use inox cleaning agents
around the knob. The indicators around
the knob can be erased.
• Clean the touch control panels with a
damp soft cloth and dry with a dry cloth.
If your product has a key lock feature, set
the key lock before performing control
panel cleaning. Otherwise, incorrect de-
tection may occur on the keys.
• Your pot may not be induction suitable.
>>> Check if your cooker is suitable for
the induction hob.
• The pot may not be centred correctly on
the hob zone or the bottom surface of
the pan may not be wide enough for the
selected hob zone. >>> Center the hob
zone by choosing a pot that is wide
enough for the hob zone.
• The pot or hob zone may be too hot. >>>
Wait for them to cool down.
The selected hob zone suddenly turns off
while it is operating.
• The cooking time of the selected com-
partment may have expired. >>> You can
set a new cooking time or finish cooking.
• It has overheat protection. >>> Wait for
your hob to cool down.
• An object may have covered the touch
control panel. >>> Remove the object on
the panel.
Although the hob zone is turned on, the
pot does not heat up.
• The pot may not be suitable with the In-
duction hob. >>> Check if your cooker is
suitable for the induction hob.
• The pot may not be centred correctly on
the hob zone or the bottom surface of
the pan may not be wide enough for the
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