Appendix; Troubleshooting Table - Balluff BVS ID-M1280-F1-Serie Betriebsanleitung

BVS ID-M1280xF1-xx-xxx
12

Appendix

12.1

Troubleshooting Table

Error
No connection to the BVS
ID possible
No connection to the BVS
ID possible
36 english
Cause
Incorrect network
configuration
Forgetting the network
settings
Incorrect configuration of PC -
Wrong IP address
Action
Shortly reset the network settings to
default values using the Auto Setup button
on the device. Check chapter Startup →
Reset network settings.
Or alternative access to the BVS ID (direct
connection):
1. Disconnect the BVS ID power supply.
2. Use a PC/laptop with an Ethernet port.
3. Disconnect the PC from all networks
by removing all network cables and
disabling the WLAN (if present).
4. Establish a direct connection between
the PC and the BVS ID by connecting
the sensor's network cable directly to
the PC's Ethernet port. Do not use any
switches/routers/hubs.
5. Restore the BVS ID power supply.
6. The BVS ID now starts up and
establishes a network address with the
connected PC. This may take up to 5
minutes.
7. In web browser enter http://
xxxxxxxxxxxxxxxx.local - see BVS ID
part label.
8. Open the system settings and check
the BVS ID network configuration. In
case of doubt, consult an IT expert.
If a connection to the BVS ID as described
before is not established, it could be
possible, that the PC/laptop doesn't find
the BVS ID because it doesn't negotiate
an IP address with the BVS ID. Please
ensure that your PC has an appropriate IP
address.
When resetting the network settings,
please ensure that your PC has an IP
address in the network 192.168.10.x.
In case of direct connecntion the PC must
obtain an IP address automatically:
1. Open the settings of your network
adapter and there the settings of the
internet protocoll (TCP/version 4)
2. Set the IP address to "Automatically".
3. Inside the tab alternative configuration
also set the IP address to
"Autmatically".
4. Close the windows and restart the PC.
5. Retry the previously described way.