Troubleshooting - Videotec NXPTZT Bedienungsanleitung

15 Troubleshooting

Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
PROBLEM The product does not go on.
CAUSE Wiring error, blown fuse.
SOLUTION Make sure the connections are
correct. Check the continuity of the
fuses and replace them with the
indicated models should they fail.
PROBLEM The saved preset positions do not
correspond to the camera range.
CAUSE Loss of absolute position reference
point.
SOLUTION Follow the calibration procedure for
Pan & Tilt from the keyboard (refer to
the relative manual) or reset the unit
by switching it on and off.
PROBLEM The monitor does not show the
picture taken but shows an image
of the type:
Address : 1
Protocol : MACRO
RS485-1:38400 N81 RX
RS485-2:38400 N81 REPEAT
232 : FW UPGRADE ONLY
FW: 0a (Jun 4 2009)
HW: 000-0001
DIP1.1: VIEW CONF. ON
72
CAUSE Display Configuration dip-switch
rocker (DIP1, SW1).
SOLUTION Switch off the pan & tilt, switch down
the dip-switch (DIP1, SW1). Switch-on
the unit again.
PROBLEM After turning the device on, the
following is displayed on the screen
(analog version):
Address : 1
DE-ICE PROCEDURE
IN PROGRESS...
REMAINING MINUTES:59
CAUSE The environment temperature is too
low.
SOLUTION Wait until the end of the pre-heating
procedure. If the air temperature is
too low the unit will remain disabled
and the following message will be
shown:
Address : 1
DE-ICE PROCEDURE
------------------------
SYSTEM BLOCKED
TEMPERATURE TOO LOW
------------------------
MNVCNXPTZT_1710_EN