English – 4
Cause
The charger is not charging.
Charging not possible (no indicator on eBike battery)
Connector not attached properly
eBike battery contacts dirty
Plug socket, cable or charger defective
eBike battery defective
Maintenance and servicing
Maintenance and cleaning
If the charger fails, please contact an authorised bike dealer-
ship.
Clean the charger using a dry cloth.
After-sales service and advice on using products
If you have any questions about the eBike and its compon-
ents, contact an authorised bicycle dealer.
For contact details of authorised bike dealerships, please
visit www.bosch-ebike.com.
Disposal and substances in products
You can find information about substances in products at the
following link:
www.bosch-ebike.com/en/material-compliance.
Do not dispose of eBikes and their components with house-
hold waste.
The drive unit, on-board computer incl. operat-
ing unit, eBike battery, speed sensor, accessor-
ies and packaging should be disposed of in an
environmentally correct manner.
Check that your personal data has been deleted from the
device.
Batteries that can be removed from the power tool without
destruction must be removed before disposal itself and sor-
ted for separate battery collection.
In accordance with Directive 2012/19/EU
and Directive 2006/66/EC respectively, elec-
tronic devices that are no longer usable and de-
fective/drained batteries must be collected
separately and recycled in an environmentally
friendly manner.
Electrical and electronic equipment are collected separately
for pre-sorting by type and helps to ensure that raw materi-
als are treated and recovered properly, thereby protecting
people and the environment.
Please return Bosch eBike components that are no longer
usable free of charge to an authorised bicycle dealer or to a
recycling facility.
0 275 007 3CX | (27.02.2023)
Corrective measures
No LEDs flashing (one or more LEDs will remain perman-
ently lit depending on the state of charge of the eBike bat-
tery).
Contact an authorised bike dealership.
Check all connections.
Carefully clean the eBike battery contacts.
Check the mains voltage, have the charger checked over by a
bike dealership.
Contact an authorised bike dealership.
Subject to change without notice.
Bosch eBike Systems