11�3 Making A Warranty Claim - Truma Mover SX Gebrauchsanweisung

Mover SX
End customer's or third-party modifications of the
•
appliance, including any replacement, supplemen-
tary or accessory parts, or installation of the same,
especially concerning the exhaust gas system or the
cowl;
As a consequence of intentional or negligent
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damage�
11.3 Making a warranty claim
The name and address of the Manufacturer and guaran-
tor is:
Truma Gerätetechnik GmbH & Co� KG
Truma Servicezentrum
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany
The warranty must be claimed with an authorised
service partner or at the Truma Service Centre� All the
relevant addresses and phone numbers can be found at
www�truma�com, in the "Service" section�
To ensure a smooth procedure, we would be grateful if
you could have the following details ready before con-
tacting us:
Detailed description of the defect
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Serial number of the appliance
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Date of purchase
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The authorised service partner or the Truma Service
Centre will then specify the further procedure� To avoid
transport damage, the affected appliance must only be
shipped by prior arrangement with the authorised ser-
vice partner or the Truma Service Centre� We ask you
not to send in an appliance without prior arrangement�
If the warranty claim is recognised by the Manufactu-
rer, then the transport expenses shall be borne by the
same� If no warranty claim is applicable, the Consumer
will be notified accordingly and any repair and transport
expenses shall then be the Consumer's liability�
60031-00305 ∙ 00 ∙ 08/2022
Warranty
EN 41