Troubleshooting; Troubleshooting Table - hanseatic HGS14355ENFW Gebrauchsanleitung

Page EN-28

Troubleshooting

Troubleshooting
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. This may
put your own and future users' lives at risk. Only authorised specialists are allowed to
carry out this repair work.

Troubleshooting table

Possible cause
Problem
Compressor is off. No electricity to socket.
Mains plug is loose.
Appliance is switched off.
Desired temperature has
been reached.
Temperature has been set
The appliance
too low.
cools too quickly.
Temperature has been set
The appliance
too high.
doesn't cool
sufficiently.
Door not tightly closed or
door seal is not completely
tight.
The appliance is near a heat
source.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Ambient temperature too low
or too high.
Compressor seems
defective.
Solutions, tips, explanations
Check the socket with another appliance.
Check the tightness of the mains plug.
Switch the appliance (see "Switching on"
on page EN-13) on.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Select a higher setting (see "Setting the
freezing temperature" on page EN-16).
Select a lower setting (see "Setting the
freezing temperature" on page EN-16).
Check the door seals (see "Checking and
cleaning the door seals" on page EN-19).
Place insulation plate between the
appliances or change location.
Adhere to the maximum freezing capacity
of the appliance. The maximum freezing
capacity in the event of a fault is shown on
the appliance's type plate.
Adjust ambient temperature (see "Intended
use" on page EN-4).
Set the temperature to "–24 °C". Activate
the "Quick freezing" function (see "Quick
freezing" on page EN-16). If the compressor
does not switch on within an hour,
please contact our service centre (see
page EN-30).