Error Messages While Establishing A Connection With The Cockpit App - Ottobock 1B1-2 Gebrauchsanweisung

LED on LED on bat­
power tery charger
supply
Beep signal
4 x short at intervals
of approx. 20 sec.
(continuously)
Error after disconnecting the battery charger (error on self-test)

14.2.3 Error messages while establishing a connection with the cockpit app

Error message
Component was con­
nected to another
device. Establish con­
nection?
Mode change failed
Error
Defective power supply
No connection between battery
charger and power supply
Defective battery charger
Battery is fully charged (or con­
nection with product is interrup­
ted).
Error
Charging the battery outside the
allowable temperature range
Cause
The component was
connected to another
device
An attempt was made to
switch to a different
MyMode while the com­
ponent was in motion
(e. g. while walking)
Resolution
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Check whether the charging
cable plug is fully engaged on the
battery charger.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Take note of the confirmation sig­
nal for differentiation.
When the battery charger is con­
nected or disconnected, a self-
test is conducted and confirmed
by a beep and vibration signal.
The battery is fully charged if this
signal is heard.
If no signal is emitted, the con­
nection to the product is interrup­
ted.
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char­
ger and power supply.
Resolution
Check whether the specified ambi­
ent conditions for charging the bat­
tery are met (see Page 76).
Correction
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis­
connected, tap the "Cancel" button.
For safety reasons, switching MyModes is
only permitted when components are at
rest, e.g. while standing or sitting.
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