CLAIMS PROCEDURE
In the event of a justified guarantee claim,
follow this procedure:
Take your boat or the damaged part to your
boat dealer (place of purchase)
Give your boat dealer your ORIGINAL
GUARANTEE CERTIFICATE
PURCHASE INVOICE.
Inform the dealer exactly about your claim -
the best in a written way
Your dealer will then see to the rest.
If you send the boat directly to GRABNER
boat factory - enclose also a copy of the
GUARANTEE CERTIFICATE
PURCHASE
INVOICE
information about the claim.
The costs of delivery to the manufacturer and
of return to the dealer shall be borne by the
GRABNER Company if a guarantee claim is
justified. The sender must choose the most
economical
form
GRABNER company reserves the right not
to
accept
transportation expenses and to return-debit
the costs.
GRABNER SETTLES JUSTIFIED
COMPLAINTS – GUARANTEE
CLAIMS – AS FOLLOWS:
Repair of the boat or of the affected part of
the boat.
If a perfect repair is impossible, the boat or
the affected part of the boat shall be replaced
by an equivalent boat or part.
It is not possible to return the boat in ex-
change
for
a
reimbursement.
It shall be at GRABNER GmbH's discretion to
decide whether the boat are repaired, replaced or
if a discount is granted.
The warranty shall not be extended by warranty
work.
and the
and the
and
of
transport.
unjustifiable
additional
credit
note
or
BOAT SKIN GUARANTEE
CONDITIONS FOR GUARANTEE:
The
REGISTRATION
tamped by the dealer and forwarded -
best of all as a registered letter - to the
GRABNER Company within
of the date of purchase.
(If you send us your guarantee registration
written
card you will receive all news of
GRABNER products automatically!)
The
CERTIFICATE must also be stamped
by the dealer, but it remains in your
possession.
The
In the event of a guarantee claim, you
must also submit the purchase invoice.
This guarantee is only for the first
owner.
GRABNER inflatable boats are quality products
with guarantee.
Should there be any products flaws after you
had made all checks we grant
cash
FOLLOWING DEFECTS ARE
Rubber coming away from the base fabric
Porosity of the rubber
28
signed
CARD
GRABNER GMBH
Weistracherstraße 11
3350 HAAG, Austria
signed
GUARANTEE
5 YEARS GUARANTEE
COVERED
GUARANTEE
must
be
3 weeks
GUARANTEE