Customer Service - Fronius 10.0-1 Serviceanleitung

Code Description
991 Discrepancy in the irradia-
tion sensor too large
992 No values from the irradia-
tion sensor, or value(s) not
permitted
993 Energy report faulty
996 No connection to the Fro-
nius Solar.web
997 Discrepancy between in-
verters
998 Fronius Solar.net loop is
open 24h
999 No infeed for 24 h
1000*– Service messages
1001*
1201*– Service messages
1210*
* ... Code only appears during event logging and in the error counter

Customer Service

IMPORTANT! Please contact your Fronius dealer or a Fronius-trained service technician if
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Behavior
Discrepancy in the irradiation
sensor too large
Irradiation sensor provides no
values or inadmissible values
Archive values missing
No connection to the Fronius
Solar.web
Discrepancy in the kWh value
between the inverters (depen-
dent on the settings in the Fro-
nius Solar.web)
Fronius Solar.net not closed
and the X-LED on the Datalog-
ger or Datamanager
1. No response from the invert-
er for 24 h -> message to Dat-
alogger or Datamanager
2. No response from the Fro-
nius sensor card for 2 h ->
message to Datalogger or
Datamanager
Harmless if no errors have oc-
curred during grid power feed
operation; just give information
about the status of the internal
processor
Harmless if no errors have oc-
curred during grid power feed
operation; just give information
about the status of the internal
processor
an error appears frequently or for a long period of time
an error appears that is not listed in the tables
Remedy
Check whether the irradiation
sensor is dirty, in shadow or
faulty
Check cabling of the irradiation
sensor
Check archive values in the
Fronius Solar.web server or
Datalogger
1. Check LED status on the
Datalogger
2. Restart Datalogger
3. Check Internet connection
4. Check whether customer
has a timer to switch off the In-
ternet connection and the time
interval setting is too short.
Check settings in the system
management in Fronius So-
lar.web (actual Wpeak per in-
verter and threshold) and
inspect shadowing
1. Check Fronius Solar.net
loop
2. Check network cable
3. Check Fronius Com Card
1. Check LED status of Data-
manager or Datalogger
2. Check archive values and
Fronius Solar.net loop
111