21 Specifications
Fault
LEDs on the
battery
-
-
Saw cuts out
3 LEDs light
during operation.
up red.
-
Chainsaw run‐
-
time is too short.
-
Smell of smoke
-
or burning in the
cutting area.
-
-
-
-
STIHL connected
-
app is unable to
find the battery
with
.
-
20.2
Product Support and Assis‐
tance on Use
Product support and assistance on use are avail‐
able from STIHL servicing dealers.
For contacts and other information, please visit
https://support.stihl.com or www.stihl.com.
21 Specifications
21.1
STIHL MSA 120 C, MSA 140 C
Chainsaws
MSA 160.0 C
– Permitted batteries:
– STIHL AP
0458-024-9801-A
Cause
No electrical contact
between the chainsaw
and battery.
Chainsaw or battery
damp.
Chainsaw is too hot.
There is an electrical
fault.
The battery is not fully
charged.
The battery life has
been exceeded.
The saw chain has
not been correctly
sharpened.
Insufficient saw chain
oil in the oil tank.
The chain lubrication
system is supplying
insufficient saw chain
oil.
The saw chain is
over-tensioned.
The chainsaw is not
being used properly.
®
Bluetooth
radio inter‐
face on the battery or
mobile device is deac‐
tivated.
Excessive distance
between battery and
mobile device.
– STIHL AR
– Weight without battery, guide bar and saw
chain: 3.1 kg
– Max. oil tank capacity: 210 cm³ (0.21 l)
– Degree of electrical protection: IPX4 (protec‐
tion against splash water from any direction)
MSA 200.0 C
– Permitted batteries:
– STIHL AP
– STIHL AR
– Weight without battery, guide bar and saw
chain: 3.1 kg
– Max. oil tank capacity: 210 cm³ (0.21 l)
– Degree of electrical protection: IPX4 (protec‐
tion against splash water from any direction)
Remedy
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Allow chainsaw or battery to dry,
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down for
20 minutes.
► Engage the chain brake, remove and refit
the battery.
► Switch on the chainsaw.
► Recharge the battery fully as described in
the User Manual for the STIHL AL 101,
301, 301-4, 500 chargers.
► Replace battery.
► Sharpen saw chain as specified.
► Fill up with saw chain oil.
► Do not use the chainsaw and contact
your STIHL authorized dealer.
► Tension the saw chain as specified.
► Have correct use explained, then prac‐
tice.
► Activate Bluetooth
®
battery or mobile device.
► Reduce distance,
► If the battery still cannot be found with
the STIHL connected app: Contact a
STIHL authorized dealer for assistance.
English
21.6.
radio interface on the
21.4.
57