Trouble Shooting; Customer Service; E Number And Fd Number - NEFF T16.D56 Gebrauchsanleitung

3Trouble shooting

Faults often have simple explanations. Please read the
T r o u b l e s h o o t i n g
notes in the table before calling the customer service.
Your hob's electronics are located underneath the
control panel. For various reasons, the temperature in
this area may rise sharply.
Display Fault
None The power supply has been disconnected.
All displays flash The touch controls are wet or an object is rest-
ing on them.
Several hotplates have been used over a pro-
"ƒ
longed period at high power settings. To pro-
tect the electronics, the hotplate has been
switched off.
"...
Despite being switched off by
tronics have become hot again. All hotplates
have therefore been switched off.
Warning: There is a hot pan near the control
"† and the heat setting
panel. There is a risk that the electronics will
flashes alternately. A
overheat.
beeping sound can be
heard
and beeping sound There is a hot pan near the control panel. To
"†
protect the electronics, the hotplate has been
switched off.
The hotplate was in operation for too long and
"‰
has switched itself off.

4Customer service

Our after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.

E number and FD number

Please quote the E-number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating plate
bearing these numbers can be found on the appliance
certificate.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To prevent the electronics from overheating, the
hotplates are switched off as and when necessary. The
,
"ƒ "...
œ residual heat display.
Remedy
Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
Dry the controls or remove the object.
Wait a while. Touch any control. When
cooled down sufficiently. You can continue cooking.
"ƒ
, the elec- Wait a while. Touch any control. When
cooking.
Remove the pan. The fault display will go off shortly afterwards. You can
continue cooking.
Remove the pan. Wait a while. Touch any control. When
can continue cooking.
You can switch the hotplate back on again immediately.
To book an engineer visit and product advice
GB
IE
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
, or display appears alternately with the
"†
"ƒ
"...
0344 892 8989
Calls charged at local or mobile rate.
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Trouble shooting
en
or
•
goes out, the electronics have
goes out, you can continue
"† goes out, you
39