Trouble shooting
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in mind
the following advice:
Fault
The residual heat indicator
lights are on when the hob
is connected for the first
time or come on after a
power failure.
The general electrical sys-
tem is malfunctioning.
The automatic on function
does not work and the indi-
cator light for the activated
burner is flashing.
The burner is lit but the
automatic on function con-
tinues working.
The burner flame is not uni-
form.
The gas flow is not normal
or there is no gas.
The kitchen smells of gas. A gas tap has been left on.
The burner immediately
switches off after releasing
the control knob.
Possible cause
Correct operation. The indicator lights must stay
on for 30 minutes.
Defective fuse.
The automatic safety switch or circuit breaker has
tripped.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly positioned.
The appliance is not earthed, is poorly connected
or the earthing is faulty.
The burner caps are not correctly positioned.
The burner components are not correctly posi-
tioned.
The grooves on the burner are dirty.
The gas supply is blocked via gas taps.
If the gas is supplied from a gas cylinder, check
that this is not empty.
Incorrect coupling of gas cylinder.
Possible gas leak.
The control knob was not held down for long
enough.
The grooves on the burner are dirty.
Solution
Wait 30 mins and the lights will switch off automat-
ically.
Check the fuse in the main fuse box and change it
if it is damaged.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has tripped.
The space between the ignition sparker and the
burner must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly posi-
tioned.
Contact the installation technician.
Check that the burner caps are correctly posi-
tioned.
Correctly place the parts on the appropriate
burner.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Shut off the gas supply, ventilate the premises and
immediately notify an authorised installation tech-
nician so that they can check and certify the instal-
lation. Do not use the appliance until you are sure
that there is no gas leak in the installation or appli-
ance itself.
Once the burner is on, hold the control knob down
a few seconds longer.
Clean the grooves on the burner.
17