Help In Case Of Malfunctions; After-Sales Service - AL-KO Easy 38-5 COMBI Originalbetriebsanleitung

Help in case of malfunctions

9 HELP IN CASE OF MALFUNCTIONS
CAUTION! Risk of injury. Sharp-edged
and moving appliance parts can lead to injury.
■
Always wear protective gloves during mainte-
nance, care and cleaning work.
Malfunction
Unusual noises
Lawn not cleanly cut
10 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare
parts, please contact your nearest AL-KO Service
11 GUARANTEE
We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warran-
ty period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
The guarantee period commences with purchase by the first end user. The date on the proof of pur-
chase is decisive. In the event of a guarantee claim, please take this guarantee declaration and the
original proof of purchase, and contact your dealer or the nearest authorised customer service centre.
This statement does not affect the purchaser's statutory claims for defects against the vendor.
442864_a
in this table or that you cannot resolve yourself,
please contact our customer service.
Cause
Loose bolts or parts
Foreign body in the cutting
blade
Nick on the cutting blades
Too much contact between the
cutting blades.
Incorrect setting of the cutting
blades
Blunt cutting blades
Lawn too long
Centre. These can be found on the Internet at:
www.al-ko.com/service-contacts
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
xxxxxx (x)
NOTE For malfunctions that are not listed
Remedy
Re-tighten screws.
Remove foreign body.
Grind away the nick using a
grinding stone.
Adjust the blade system.
Adjust the blade system.
Regrind or replace cutting
blades.
Mow the lawn shorter using a
motor-driven lawnmower.
on the spare parts card
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