Problem
Possible cause
Feedback
Earplug does not sit
sound is
correctly in the ear
too loud
canal
Microphone is
covered
Hearing amplifier
faulty
Solutions
Check the position of your earplug. If it
sits too far out of the ear or is too loose,
please select a different size.
Check the position of the hearing am-
plifier behind the ear. If the microphone
opening is covered by the ear itself or
a large amount of hair, change the po-
sition of the hearing amplifier in order
to keep the microphone opening clear.
Contact Customer Services.
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