Warranty Clause Koninklijke Auping Bv/Royal Auping - Auping Match 355 Gebrauchsanweisung

8. Warranty clause Koninklijke Auping bv/Royal Auping

The Auping brand name is your
warranty for years of satisfactory use
of the product you have bought. Each
Auping product is composed of high-
quality, durable materials and has
been manufactured with utmost care.
It has been thoroughly inspected
before it left the factory.
Royal Auping gives you a full 5-year
warranty against material or
manufacturing defects from the date
of purchase.
For mattresses and duvets the 5-year
warranty is based on an annual
depreciation of 20% of the purchase
price.
For pillows and bed linen a full 2-year
warranty applies.
In the event of material or manu-
facturing defects, Royal Auping is
obliged to rectify the defects
according to the Auping warranty
conditions. Royal Auping do not
cover for any claim due to improper
use or normal wear and tear.
Any warranty claim must first be
recognised as justified, either by the
authorised distributor in claimant's
country, or by Royal Auping. Royal
Auping will supply the parts to rectify
the problem at no material cost to
claimant, or at reduced material cost
if a warranty on depreciation basis
applies.
Depending on the country, the war-
ranty may not include cost incurred
for shipping defective products to
Royal Auping or its authorised distri-
butor for scrutiny and/or repair, nor
for shipping cost of replacement or
repaired product(s) back to claimant.
Repair itself, however, will be free of
charge. Whether a justified claim will
be settled by replacement, by repair
or by compensation remains at Royal
Auping's discretion.
Any warranty claim must be accom-
panied by the original purchase in-
voice. Notification of a warranty claim
must always be made to the Auping
dealer from whom the product was
originally purchased, even if this is
not in claimant's present country of
residence.
Unless this booklet contains 'do-it-
yourself' assembly instructions for
the product or part thereof, the war-
ranty may become invalidated if the
product was at any time disas-
sembled or reassembled by persons
not authorised and confirmed by
Royal Auping to be qualified.
The Auping warranty covers any
country where Royal Auping has
representation. Royal Auping
reserves the right to exclude cover
on any Royal Auping products which
are taken to countries outside of
Royal Auping distribution channels.
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