Return Policy - Stryker SDC Classic Benutzerhandbuch

Notwithstanding the above, the following products are warranted for a period of
ninety (90) days from the date of purchase: Scopes, Fiber Optic Cables, VCRs,
Monitors, and Printers. Replacement light bulbs are warranted for a period of
sixty (60) days from the date of purchase.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE EXPRESS
WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY APPLICABLE
TO THE PRODUCTS AND IS EXPRESSLY IN LIEU OF ANY OTHER
WARRANTY BY STRYKER, EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY
PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED
BY LAW, STRYKER IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY.

Return Policy

A Returned Merchandise Authorization ("RMA") number must be obtained from
Stryker Endoscopy before returning product. To obtain an RMA number, please
contact Stryker Endoscopy Customer Service at 1-800-624-4422. Please send
any returned products to: Stryker Endoscopy, Attn: Service Unit, 5900 Optical
Court, San Jose, CA 95138.
With the return, please include the RMA number, the applicable purchase order
number, the original invoice number, the name, address, and account number
of the organization returning the product, an itemization of the items being
returned, and the reason for the return. Please carefully package the product
being returned. Credit will not be given for items that are damaged in return
shipment due to inadequate packaging. Please clean and sterilize all potentially
contaminated products prior to returning them to Stryker Endoscopy. It is
unlawful to transport bio-contaminated products through interstate commerce,
unless they are properly packaged and labeled as such. Stryker Endoscopy
reserves the right to destroy contaminated product at the customer's expense and
charge the customer for a replacement unit.
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