General Fax Problems - HP LaserJet 3015 Faxhandbuch

General fax problems

Use the tables in this section to solve fax problems.
Issue
The document stops feeding
in the middle of faxing.
The fax activity logs or fax call
reports are printing at
inappropriate times.
The volume for sounds that
the device emits is too loud or
too soft.
80 Chapter 5 Troubleshooting
Cause
The maximum length of a page
that you can load is 381 mm
(15 inches). Faxing of a longer
page stops at 381 mm (15
inches).
If the item is too small, it can
jam inside the automatic
document feeder (ADF).
(HP LaserJet 3015 all-in-one)
The minimum page size for the
automatic document feeder
(ADF) is 74 by 105 mm (2.9 by
4 inches).
(HP LaserJet 3030 all-in-one
and HP LaserJet 3380 all-in-
one) The minimum page size
for the automatic document
feeder (ADF) is 127 by 127 mm
(5 by 5 inches).
The fax activity log or fax call
reports settings are not correct.
The volume setting needs to
be adjusted.
Solution
If no jam exists and less than
one minute has elapsed, wait a
moment before pressing
. If a jam exists, for
CANCEL
information about removing
jams and other troubleshooting
and maintenance tips, see the
electronic User Guide. Then,
resend the job.
If a jam exists, for information
about removing jams and other
troubleshooting and
maintenance tips, see the
electronic User Guide.
Print a configuration report and
check when the reports print.
For instructions about printing
a configuration report, see the
electronic User Guide. For
instructions about setting log or
report printing times, see
set the fax activity log to print
automatically or Setting print
times for the fax call report.
See Changing the sound-
volume settings.
To
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