Accessories; Faq - Philips WelcomeEye Connect Anleitung

10. ACCESSORIES

WelcomeEye AddCompact - DES 9300 DDE (ref.: 531005)*
WelcomeEye AddComfort - DES 9500 DDE (ref.: 531003)*
WelcomeEye Cam - DES 9900 CVC (ref.: 531007)
WelcomeEye Outdoor - DES 9900 VOS (ref.: 531006)**
WelcomeEye Lock - DES 1000 EDL (ref.: 531008)
WelcomeEye Lock - DES 1100 EDL (ref.: 531009)
WelcomeEye Power - DES 1000 DPS (ref.: 531010)**
WelcomeEye TAG - DES 1000 ACI (ref.: 531011)**
* Refer to the
www.philips.com website for more information.
** Refer to the complete WelcomeEye Connect/Touch instructions available on the www.philips.com
website for more information.

11. FAQ

Failure
• The monitor does not
turn on
• Does not work when
installed for the rst
time
GB23
complete WelcomeEye
Cause
• The monitor is not
connected to a
power source
• Poor connection
or short circuit on
the line
• Connection error
• Reversed polarity
of the supply
voltage
• Short-circuit on the
line
WelcomeEye Connect / Touch / 11/17
Comfort/Compact instructions
Solution
• Verify that the power supply is
properly connected and turned on
• Check the polarity on the monitor
or at the power supply output
• Resolve the connection problem
• The device is equipped with major
protections. Disconnect the power
supply for at least 1mn, correct the
installation error and reconnect.
It should be noted that the
protections will not be of any help
if the product is directly connected
to 230VAC, and that this error is not
covered by warranty.
available on the