Error codes
Alarm prompt: alarm prompt appears on the digital display screen, other lights are off.
Error code
E00
E01
E02
E03/E04
E051
E05
E052
E061
E06
E062
E071
E07
E072
E073
E08
E09
E10
E11
E12
E13
E23
Explanation
The water electrode is sticky of
ingredients.
Missing zero crossing signal.
The mixing chamber cover is not
installed at all.
Abnormal voltage signal.
Broken of chamber temperature
sensor.
Broken of heating plate
temperature sensor.
Short circuit of chamber
temperature sensor.
Short circuit of heating plate
temperature sensor.
Abnormal internal connection of
display board and power board.
Abnormal internal connection of
adapter board.
Abnormal internal connection of
adapter board and power board.
Motor without current.
The motor is overloaded.
Failure of the heating module.
Motor heating overload.
Current in standby.
Operating duration in mixing
chamber is abnormally long.
Glass container is not correctly
positioned.
Solution
Clean the water electrode.
Contact the authorized G21 service
center.
Check if the mixing chamber cover is
attached tightly.
House abnormal voltage abnormal,
wait and try again.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Contact the authorized G21 service
center.
Wait for 5 mins and restart. If still
failure, contact the authorized G21
service center.
Reduce the amount of ingredients,
and restart.
Wait for 10 mins and restart. If still
failure, contact the authorized G21
service center.
Reduce the amount of ingredients,
and restart. If still failure, contact the
authorized G21 service center.
Contact the authorized G21 service
center.
Restart.
Place the glass container in its
correct position according to
instruction manual.