Troubleshooting Table - hanseatic HKGK17455EW Gebrauchsanleitung

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible cause
Compressor off, No electricity to socket.
interior light off.
Mains plug is loose.
Compressor off, The temperature controller (11)
interior light on. is set to '0'.
Desired temperature has
been reached.
Appliance cools The temperature controller is
too quickly. set at too high a level.
The appliance The temperature controller is
doesn't cool suffi- set at too low a level.
ciently.
Door not tightly closed or
door seal is not completely
tight.
The appliance is near a heat
source.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Thick ice layer in the freezer
compartment.
Ambient temperature too low
or too high.
Compressor seems defec-
tive.
Troubleshooting table
Solutions, tips, explanations
Check the socket with another appliance.
Check the tightness of the mains plug.
Turn the temperature controller to a higher
position (see 'Setting the temperature' on
page EN-12).
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically turns on.
Select a lower setting (see 'Setting the tem-
perature' on page EN-12).
Select a higher setting (see 'Setting the tem-
perature' on page EN-12).
'
See Checking and cleaning the door seals
on page EN-19.
Place insulation plate between the applianc-
es or change location.
Maintain maximum freezing capacity. The
maximum freezing capacity in the event of a
fault is shown on the appliance's type plate.
Defrost the freezer (see page EN-19).
Adjust the ambient temperature to the cli-
mate category (see 'Intended use' on page
EN-4).
Set the temperature controller to '7'. If the
compressor does not switch on within an
hour, please contact our service department
(see page EN-33).
Page EN-31
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