TROUBLESHOOTING
WARNING! Refer to Safety chapters.
ALARM CODES AND POSSIBLE FAILURES
The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to
the tables).
WARNING! Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the
button may flash continuously:
Problem
The appliance does not
fill with water properly.
The appliance does not
drain the water.
Internal fail. No commu-
nication between elec-
tronic elements of the
appliance.
The mains supply is un-
stable.
If the display shows other alarm codes, deactivate and activate the appliance. If
the problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table below for
possible solutions.
20
Possible solution
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the inlet hose has no kinks, damages or bends.
•
Make sure that the connection of the water inlet hose is correct.
•
This problem may be also caused by the clogged drain circuit. Please
contact the Authorised Service Centre.
•
Make sure that the filter of the inlet hose and the filter of the valve are
not clogged. Refer to 'Care and cleaning'.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
This problem may be caused by the clogged drain circuit. Please con-
tact the Authorised Service Centre.
•
Make sure that the connection of the drain hose is correct.
•
Set the drain programme if you set a programme without drain phase.
•
Set the drain programme if you set an option which ends with water in
the tub.
•
The programme was not finished properly or the appliance stopped
too early. Switch the appliance off and on again.
•
If the alarm code appears again, contact the Authorised Service Cen-
tre.
•
Wait until mains supply is stable.