Lenovo ThinkPad eSATA/USB 500GB Secure Hard Drive Handbuch Seite 196

If your Service Provider determines that it is unable to repair your product, your Service Provider will
replace it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your product, your sole
remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase
price.
Replacement of a Product or Part
When the warranty service involves the replacement of a product or part, the replaced product or part
becomes Lenovo's property and the replacement product or part becomes your property. Only unaltered
Lenovo products and parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the
original product or part. The replacement product or part shall be warranted for the balance of the period
remaining on the original product.
Before your Service Provider replaces a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not under warranty service;
2. ensure that the product or part is free of any legal obligations or restrictions that prevent its
replacement; and
3. obtain authorization from the owner to have your Service Provider service a product or part if you do
not own it.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient, free, and safe access
to your facilities to perform service; and
4. ensure that all information about identified or identifiable individuals ("Personal Data") is deleted
from the product or that, with respect to any Personal Data that you did not delete, you are in
compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process information about your
warranty service and your contact information, including name, phone numbers, address, and e-mail
address. Lenovo will use this information to perform service under this warranty and to improve our
business relationship with you. We may contact you to inquire about your satisfaction regarding our
warranty service or to notify you about any product recalls or safety issues. In accomplishing these
purposes, we may transfer your information to any country where we do business and may provide it to
entities acting on our behalf. We may also disclose it where required by law.
What this Warranty Does not Cover
This warranty does not cover the following:
v uninterrupted or error-free operation of a product;
v loss of, or damage to, your data;
v any software programs, whether provided with the product or installed subsequently;
v failure or damage resulting from misuse, accident, modification, unsuitable physical or operating
environment, natural disasters, power surges, or improper maintenance by you;
v damage caused by a non-authorized service provider;
v failure of, or damage caused by, any third party products, including those that Lenovo may provide or
integrate into the Lenovo product at your request; and
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ThinkPad eSATA/USB Secure Hard Drive User Guide
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