G - FAQ
I do not receive an email when
movement is detected.
20
EN
ROTATING 1080P IP WI-FI CAMERA
Unsuitable movement detection
settings
Email configuration error
Your camera is not authorised to
access your email inbox
Your email inbox is automatically
classing Push alerts as junk or
spam.
Please check the configuration
of the camera, activate email
sending upon alert as well as
detection sensitivity
Please check with your email
service provider that the SMTP /
encryption / port settings are all
correct
Please check with your email
service provider that the Security
and Access Control settings of
your account allow the camera to
use your email account
Please check the settings on
your inbox to prevent messages
from your camera being classed
as junk mail.