GB
13 HELP IN CASE OF MALFUNCTION
13.1 Correcting appliance and handling faults
CAUTION!
Risk of injury
Sharp-edged and moving appliance parts can lead to injury.
■
Always wear protective gloves during maintenance, care and cleaning work.
Malfunction
The appliance does not
start.
The appliance gets stuck
and has dug itself in. The
wheels continue to turn.
The appliance mows at the
wrong time.
Motor stops during mow-
ing.
Mowing result is uneven.
Rechargeable battery oper-
ating time is significantly
shorter.
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Cause
Rechargeable battery is flat.
Bump sensors do not trigger. Contact an AL-KO service centre.
The grass is too high.
The appliance sits on an un-
evenness of the grass sur-
face.
The appliance has the incor-
rect time.
The mowing duration is in-
correctly set.
The appliance loses the time
settings.
Motor is overloaded.
Rechargeable battery is flat.
The cutting blades are blunt.
Mowing time is too short.
Mowing area is too large.
Cutting height level is too
low.
The cutting blades are blunt.
Cutting height level is too
low.
Grass is too long or too wet.
Help in case of malfunction
Remedy
Charge the appliance in the base sta-
tion.
■
Increase the cutting height, then
lower in stages to the required
height.
■
Mow the grass short with a lawn
mower.
Eliminate the unevenness.
Set the time.
Set the mowing times.
Rechargeable battery is defective. Con-
tact an AL-KO service centre.
Switch off the appliance, set on level
ground or shorter grass and restart.
Charge the rechargeable battery.
Replace the cutting blade.
Program longer mowing times.
Reduce the mowing area.
Increase the cutting height, then lower
in stages to the required height.
■
Replace the cutting blade.
■
Attach the cutting blade with new
screws.
Increase the cutting height, then lower
in stages to the required height.
■
Let the grass dry.
■
Set the cutting height to a higher
level.
Robolinho 3100