English
26
Problem
The machine grinds the
coffee beans, but coffee
does not come out.
The coffee comes out
slowly.
The frothed milk is too
cold.
The milk does not froth.
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
Cause
The coffee exit duct is blocked. Clean the coffee exit duct with the
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee exit duct is blocked. Clean the coffee exit duct with the
The machine circuit is blocked
by limescale.
The cups are cold.
The milk carafe is dirty or not
inserted correctly.
The milk dispensing spout has
not been opened fully.
The milk carafe is incompletely
assembled.
The type of milk used is not
suitable for frothing.
You have already replaced the
AquaClean filter 8 times. After
you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
Solution
handle of the measuring spoon or a
spoon handle. Switch the appliance off
and on again.
Adjust the grinder to a coarser setting.
Clean the brew group.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
Use a different coffee blend or adjust
the grinder.
Clean the brew group.
handle of the measuring spoon or a
spoon handle.
Descale the machine.
Preheat the cups with hot water.
Clean the carafe and make sure that you
position and insert it correctly.
Make sure that the milk dispensing
spout is in the correct position.
Make sure that all the components
(especially the milk tube) have been
assembled correctly
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk. Other types of milk have not
been tested and may result in a small
amount of milk froth.
Descale your machine first and install
the AquaClean filter. Always activate the
AquaClean filter in the menu (see
'Activating the AquaClean filter'). Also do
this when you replace the filter.