Microchip Pet Feeder Connect system
Download the free Sure Petcare App now
Receive notifications
Monitor your pet's
when your pet eats
food intake and notice
from the feeder.
changes in behaviour.
Download the Sure Petcare App and create an account. You'll be asked to
make a 'household' (a connected network containing all of your Sure Petcare
connected products and pets). You can invite other members of your family
to join your household.
If you'd rather control your Sure Petcare connected products from your computer,
you can use the Sure Petcare web app at surepetcare.io.
You will need the latest version of Safari, Chrome, Firefox or Internet Explorer
running on either Mac OS X v10.9 (or above) or Windows 7 (or above).
Purchase a Sure Petcare Hub
In order for your Microchip Pet Feeder Connect to work with the Sure Petcare
App you will need to purchase an accompanying Hub. For more information
please visit surepetcare.com/hub
7
Accurately portion food
Share access to your
to control the amount
household with family
eaten per serving.
and friends.
Set up your Hub
Once you have successfully downloaded the Sure Petcare App, you will need to plug in your
Hub and set it up. Once your Hub is set up you will be asked to connect it to both the feeder
and the app. Please follow the steps below:
Plug one end of the Ethernet cable into the base of
1
your Hub and the other end into a spare ethernet port
on your router.
Assemble the power supply and plug it into your power
2
outlet. Plug the other end of the cable into the base of
your Hub.
Your Hub's 'ears' will start alternating red and then
green. When both ears remain solid green your Hub
3
is ready. If the ears fail to do this sequence please
see page 10 for more information.
In order to complete the setup of your Microchip Pet
4
Feeder Connect system you will need to follow the
remaining steps on the Sure Petcare App.
Your Hub may receive a software update. If you see solid red lights during setup,
don't panic, your Hub is updating its software. Once complete the Hub will reboot
and you'll see the light sequence detailed in step three.
EN
8