Problem
No IP address found
No connection to the
vTuner server
The internet radio
has booted normally
but cannot receive IP
addresses
The internet radio
cannot be controlled by
the app
358
Possible cause
No response from DNS
(Domain Name Server)
The DNS used does not
recognise the name of
V-Tuner.com.
Internet access has been
blocked.
vTuner server is not
working or has been
overloaded.
The login process has
failed.
The radio station
streaming service
is not available or is
overloaded.
The internet radio does
not support the service
type of the radio station.
Problems with the
internet buffer. The
bandwidth is insufficient
for a stable data stream.
No DHCP server is
activated.
Incorrect WiFi encryption
algorithm entered.
The network interfaces
are not working
properly.
The internet radio and
smartphone/tablet PC
are not connected to the
same WLAN network.
Solution
Check the DNS settings
on your router.
Use a different DNS
server.
Try again.
Check the vTuner server.
Repeat the login process.
Try again.
–
If necessary, increase the
bandwidth.
Check the router
settings.
Re-enter the WiFi
encryption algorithm.
Check the interfaces.
Check the network
status of the internet
radio and smartphone/
tablet PC.