9
Troubleshooting
Problem
The product does not start.
The product does not operate constant.
The chain is dry.
The chain/bar is hot.
The product jerks, vibrates or does not cut
correctly.
2022_001
Possible cause
The battery is not charged.
The battery is not installed
correctly.
Lost external connection.
Lost internal connection.
The On/Off button is faulty.
There is no oil in the tank.
The air outlet in the oil tank cap is
clogged.
The oil outlet is blocked.
There is no oil in the oil tank.
The air outlet in the oil tank cap is
clogged.
The oil outlet is blocked.
The chain has too much tension.
The chain is blunt.
The chain is too loose.
The chain is blunt.
The chain is worn.
The chain is installed in the
wrong direction of rotation.
Solution
Charge the battery.
Remove the battery and install it
correctly.
Take the product to an authorized
service center.
Fill with oil. Refer to "3.2 To fill with
saw chain oil" on page 47.
Clean the oil tank cap.
Clear the oil outlet.
Fill with oil. Refer to "3.2 To fill with
saw chain oil" on page 47.
Clean the oil tank cap.
Clear the oil outlet.
Adjust the tension of the chain,
refer to "3.1 To assemble the bar
and the chain" on page 46.
Replace the chain, refer to "3.1 To
assemble the bar and the chain"
on page 46.
Let an approved service
technician file the chain.
Adjust the tension of the chain,
refer to "3.1 To assemble the bar
and the chain" on page 46.
Replace the chain, refer to "3.1 To
assemble the bar and the chain"
on page 46.
Let an approved service
technician file the chain.
Replace the chain, refer to "3.1 To
assemble the bar and the chain"
on page 46.
Remove the chain and install it in
the correct direction of rotation.
Refer to "3.1 To assemble the bar
and the chain" on page 46.
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