Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
11.1 The product number code
(PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
11.2 The dishwashing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
There are whitish streaks or
bluish layers on glasses and
dishes.
The PNC can be found on the rating
plate on the appliance door. You can
also check the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
and
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously
for about 3 seconds.
The appliance returns to the programme
selection.
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and the
basket loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the
washing results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
• Tableware was left for too long inside the closed
appliance. Activate the function AirDry to set the
automatic opening of the door and to improve the
drying performance.
• There is no rinse aid or the dosage of rinse aid is
not sufficient. Fill the rinse aid dispenser or set the
dosage of rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• Always use rinse aid, even with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase.
Refer to "Programmes overview".
• The released quantity of rinse aid is too high. Ad‐
just the rinse aid dosage to a lower level.
• The quantity of detergent is too high.
ENGLISH
for about 3 seconds.
and
25