Tips And Advice On Installation - SOMFY Twipso io Installationsanleitung Und Gebrauchsanleitung

2.4. TIPS AND ADVICE ON INSTALLATION

2. 4. 1. Problems with the Twipso io?
Observations
The roller shutter does not
operate.
The roller shutter stops too soon.
The position of the roller shutter
(angled out/angled in) does not
correspond to the position of the
Angled out/Angled in switch on the
Smoove Tw io control point.
The roller shutter does not move
to the Angled out/Angled in
position.
The Angled out sequence does
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A order on the control point
causes the roller shutter to
perform an Angled in sequence.
An Angled out order has been
requested but the roller shutter
remains closed and in the Angled
in position.
An Angled in order has been
requested but the roller shutter
remains angled out.
An Angled in order has been
requested but nothing happens.
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Possible causes
The wiring is incorrect.
The overheating protection on the
motor has been activated.
The wiring is not compliant.
The Somfy io control point battery
may be low.
The control point is not compatible.
The Somfy control point used is not
programmed in the drive.
The ring is not correctly installed.
The end limits are incorrectly
programmed.
The roller shutter is in manual Angled
in mode.
The Angled out/Angled in positions
have not been set.
The favourite "my" position has been
set to a different value.
This is normal if the transmitter being
used is not a Smoove Tw io control
point.
An obstacle has prevented the
Angled out sequence from being
performed correctly. To protect the
roller shutter, the drive has closed
it and performed an Angled in
sequence.
An obstacle is preventing the shutter
from performing the Angled in
sequence.
A power failure is preventing the
shutter from performing the Angled in
sequence.
Solutions
Check the wiring and modify
as required.
Wait for the drive to cool
down.
Consult a Somfy contact
Check the battery and
replace it as required.
Check compatibility with a
Somfy contact.
Use a programmed control
point or program this control
point.
Secure the ring correctly.
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power supply and go to the
"End limit automatic settings"
section.
Use the Smoove Tw io
control point to start an
Angled out and an Angled
in sequence so that they
correspond to the roller
shutter's Angled out/Angled in
positions.
Go to the "Setting and
resetting the Angled out/
Angled in zones" section.
Go to the "Additional settings"
section, Favourite position
(my).
Use a Smoove Tw io control
point to command your
shutter to perform an Angled
out/Angled in sequence.
Remove the obstacle
preventing the Angled out
sequence.
Remove the obstacle
preventing the shutter from
performing the Angled in
sequence.
Manually move your roller
shutter to the Angled in
position (refer to the roller
shutter manual).Switch the
power supply back on.
EN
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