HP LaserJet MFP M232 Serie Referenzhandbuch Seite 3

Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer or mobile device too far
from printer
Computer connected to a Virtual
Private Network (VPN) or remote
work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Bluetooth and location services are
turned off on your mobile device
Help and Support
For printer troubleshooting and videos,
visit the HP support site. Enter your
model name to find the printer.
The information contained herein is subject to change without notice.
Solution
If the status light is not purple, the printer might not
be in Wi-Fi setup mode. Restart setup mode:
1. If the control panel is not lit, press
sleep mode.
2. Press and hold
release the button. All control panel buttons will
light up.
3. Press and at the same time once and then
release the buttons. The status light will pulse
purple.
4. Wait for one minute. Close and reopen
HP Smart, and then try connecting again.
Move your computer or mobile device closer to the
printer. Your device might be out of range of the
printer's Wi-Fi signal.
Disconnect from a VPN before installing HP Smart
software. You can't install apps from the Microsoft
Store when connected to a VPN. Connect to the VPN
again after finishing printer setup.
Note: Consider your location and the security of the
Wi-Fi network before disconnecting from a VPN.
If your computer is connected by Ethernet, turn on
the computer's Wi-Fi while setting up the printer.
Disconnect the Ethernet cable temporarily to
complete setup over Wi-Fi.
If setting up with a mobile device, turn on Bluetooth
and location services. This helps the software find
your network and printer.
Note: Your location is not being determined and
no location information is being sent to HP as part
of the setup process.
hp.com/support/ljM232MFP
to exit
for 5 seconds and then
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