Sage the Oracle Touch SES990BTR Kurzanleitung Seite 16

PROBLEM
Display says
"Water tank
empty" but water
tank is full
No steam or
hot water
No hot water
No steam
The machine is 'On'
but won't operate
Steam pouring out
of group head
Espresso only
drips from the
portafilter spouts,
restricted flow
Espresso flows out
too quickly
Coffee not
hot enough
No crema
16
POSSIBLE CAUSE
• Water tank not fully
inserted & locked.
• Machine is not turned
on or up to operating
temperature.
• Water tank is empty.
• Steam wand is blocked.
• Coffee is ground
too finely.
• The coffee is ground
too coarsely.
• Coffee beans are stale.
• Cups not pre-heated.
• Milk not hot enough
(if making cappuccino
or latté etc).
• Coffee beans are stale.
WHAT TO DO
• Push water tank in fully and
lock latch closed.
• Ensure the machine is plugged
in and ready for use.
• You may have a blockage in scale.
Please run the descale process.
• Fill water tank.
• Refer to 'Cleaning the Steam Wand',
page 12.
• You may have a blockage in scale.
Please run the descale process.
• Turn machine off. Wait for 60 minutes
and turn machine back on.
• If problem persists, call Sage
Consumer Support.
• Turn machine off. Wait for 60 minutes
and turn machine back on.
• If problem persists, call
Sage Consumer Support.
• Adjust the grind size to a higher number
to make the grind size slightly coarser.
• You may have a blockage in scale.
Please run the descale process.
• Adjust the grind size to a lower number
to make the grind size slightly finer.
• Use freshly roasted coffee beans with
a 'Roasted On' date and consume
between 5–20 days after that date.
• Rinse cups under hot water outlet
and place on cup warming tray.
• Increase the milk temperature
in settings menu.
• Use freshly roasted coffee beans with
a 'Roasted On' date and consume
between 5–20 days after that date.