DVD 569 HC - GB
28.08.2003 10:52 Uhr
Troubleshooting
Before requesting service for this unit, check the chart
below for a possible cause of the problem you are experi-
encing.
Some simple checks or a minor adjustment on your part
may eliminate the problem and restore proper operation.
Symptom
Remedy
(Common)
No power
Insert the power plug securely into
the power outlet.
l Play fails to start
• Condensation has formed:
even when PLAY
wait about 1 to 2 hours to allow the
is pressed.
player to dry out.
• This player cannot play discs other
than DVDs, CDs.
l Play commences
• This disc may be dirty and may
but then stops im-
require cleaning.
mediately.
• Ensure that the disc is installed
with the label side up.
No picture.
• Ensure that the input setting
for the TV is "Video".
• No sound.
• Ensure that the speaker
• Distorted sound.
is connected properly.
• Adjust the master volume using
the buttons on the remote control.
Picture is distor-
The picture will be somewhat
ted during rapid
distorted at times: this is normal.
advance or rapid
reverse.
No rapid advance
Some discs may have sections,
(or rapid reverse)
which prohibit rapid advance (or rapid
play.
reverse).
No 4:3 (16:9)
Choose the correct setup "TV Display"
picture.
item that matches the TV set used.
No surround
Choose the correct setup at the
sound.
"Downmix" on "5.1ch" mode.
No operations
• Check the batteries are installed
can be performed
with the correct polarities(+ / -)
with the remote
• The batteries are depleted: replace
control.
them with new ones.
• Point the remote control unit at the
remote sensor and operate.
• Operate the remote control unit at a
distance of not more than 7 meters
from the remote control sensor.
No key operation
• Remove the obstacles between
(either front panel
the remote control unit and remote
and/or remote
control sensor.
control).
• Turn the unit off and then back to
on. Alternatively, turn off the unit,
disconnect the AC power cord and
then reconnect it. (The player may
not be operating properly due to
lightning, static electricity or some
other external factor.)
OSD menu not
Select the appropriate TV screen
displayed or only
type by consulting the operation
partially displayed
manual of the TV.
on the TV Screen.
36
Seite 36
Symptom
(DVD)
Play does not
commence even
when title is
selected.
Audio soundtrack
and/or subtitle
language is not
the one selected
at the initial
settings.
The menu is dis-
played in French
(for example).
No subtitles.
Alternative
audio soundtrack
(or subtitle)
languages fail
to be selected.
Angle cannot be
changed.
Symptom
(TUNER)
Can not find
radio station
Radio receiving
effect is poor
Remedy
Confirm the "Ratings" setting.
If the audio soundtrack and/or subtitle
language does not exist on the disc,
the language selected at the initial
settings will not be seen/heard.
The setup "Menus" of "Language" is
set to French: select English.
• Subtitles appear only with discs,
which contain them.
• Subtitles are cleared from the TV
monitor. Press "SUBTITLES" button
to display the subtitles.
• An alternative language is not
selected with discs, which do not
contain more than one language.
• In the case of some discs, the
alternative language cannot be
selected by operating the AUDIO
or SUBTITLE button. Try selecting
it from the DVD menu if one is
available.
This function is dependent on
software availability. Even if a disc
has a number of angles recorded,
these angles may be recorded for
specific scenes only (when the
ANGLE indicator on the unit lights
up.)
Remedy
Check if FM, AM antennas are
connected properly.
• FM antenna cable should be
extended fully and adjust the
direction to get the best receiving
effect.
• Please leave away the enclosed
AM antenna cable from this unit
and adjust the direction to get the
best receiving effect.