Spektrum DX18QQ QUIQUE SOMENZINI SPECIAL EDITION Bedienungsanleitung Seite 71

Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you live
and use the Product in, please use the Horizon Online Service Request submission process
found on our website or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our
facility. An Online Service Request is available at http://www.horizonhobby.com/content/_
service-center_render-service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with instructions for submitting
your product for service. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can be reached during
business hours. When sending product into Horizon, please include your RMA number, a list
of the included items, and a brief summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo
battery, please contact the appropriate Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your Product
will be serviced or replaced free of charge. Service or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service will be completed and
payment will be required without notifi cation or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item for
service you are agreeing to payment of the service without notifi cation. Service estimates
are available upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to Horizon's Terms and Conditions found on
our website http://www.horizonhobby.com/content/_service-center_render-service-center.
NOTICE: Horizon service is limited to Product compliant in the country of use and
ownership. If non-compliant product is received by Horizon for service, it will be
returned unserviced at the sole expense of the purchaser.
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