3 Troubleshooting
Fault
Overvoltage
Charge/discharge over
temperature
Discharge undervoltage
Discharge overcurrent
No response by pressing
power button
The battery has no input
or output
Other faults
Solution
1. Check whether the battery is fully charged. If the
battery is fully charged, it is normal for the battery
to overvoltage.
2. If the battery is not fully charged, but an over-volt-
age protection occurs, please contact an author-
ized ePropulsion dealer.
1. Disconnect the charger/machine.
2. If the temperature is too high, cool the battery. Af-
ter the temperature decreases, restart the battery.
Please operate the battery at a suitable tempera-
ture.
3. If the temperature is too low, please use the battery
at an appropriate temperature.
1. Stop discharging.
2. Charge the battery.
1. Disconnect the machine.
2. Restart the battery, and check. If the fault persists,
please contact an authorized ePropulsion dealer.
If the fault does not persist, check the external cir-
cuitry for short-circuit or whether to connect with
the high-current load.
1. Read the user manual, and confirm whether the op-
eration is correct.
2. If the fault persists, please contact an authorized
ePropulsion dealer.
1. Check the connection between the battery, charger
and the machine.
2. Reconnect the communication cables and power
cables.
3. Disconnect the machine or charger, and reconnect
after a while.
4. Contact an authorized ePropulsion dealer.
1. Disconnect all connections to the battery. Then
restart the battery after a while, and see if the fault
persists.
2. If the fault persists, please contact an authorized
ePropulsion dealer.
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