Fault
Appliance is not dispensing
hot water.
Appliance is not dispensing
drinks.
There is dripping water on
the inner floor of the appli-
ance.
Brewing unit cannot be re-
moved.
Appliance cannot be oper-
ated.
Change displays.
Grinder won't start.
Grinder is not grinding any
coffee beans despite full
bean container.
Problem with results
Fault
Coffee or milk froth quality
varies widely.
Cause
Milk system is soiled.
Air is in the water filter.
Residues of limescale re-
mover are blocking the wa-
ter tank.
Drip tray was removed too
soon.
Brewing unit is not in the re-
moval position.
Appliance is in demo mode.
Appliance is too hot.
Beans are too oily and are
not falling into the grinder.
Cause
Build-up of limescale in the
appliance.
Troubleshooting en
troubleshooting
Clean the milk system in the dish-
▶
washer.
→ "Cleaning the milk system",
Page 71
Immerse the water filter in water
1.
with the opening facing upwards
until no more air bubbles escape.
Reinsert the filter.
2.
→ "Inserting and activating the wa-
ter filter", Page 63
Firmly press the water filter straight
▶
down into the tank connection.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
Wait a few seconds after the last
▶
drink was dispensed before remov-
ing the drip tray.
Switch the appliance back on.
▶
Remove the water tank and fill with
1.
fresh cold water.
Reinsert the water tank.
2.
Disconnect the appliance from the
1.
mains.
Wait 1 hour so the appliance can
2.
cool down.
Gently tap the bean container.
▶
Change the coffee variety.
▶
Do not use oily beans.
Clean the empty bean container
▶
with a damp cloth.
troubleshooting
Descale the appliance.
▶
→ "Using the descaling pro-
gramme", Page 74
79