EN-7
5.0 MAINTENANCE
5.1 Troubleshooting
Symptom
Cannot turn on
Poor accuracy
Cannot calibrate
Cannot access mode
Cannot access unit
Err 5
Err 7.0
Err 8.1
Err 8.2
Err 8.3
Err 8.4
Err 9.5
Err 9.8
Error 53
REF Err
LOWrEF
5.2 Service Information
If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus service
agent. Please visit our web site, www.ohaus.com to locate the Ohaus office nearest you.
5.3 Accessories
Security device, Lock and Cable
Security device - Kensington®
Auxiliary Display
Density Determination Kit
Printer – 42 character
Ohaus Collect
Data collection Software
Cable to SF42
Cable to IBM-9 pin
Downloaded from
www.Manualslib.com
Possible Cause
No power to balance
Improper calibration
Unstable environment
Unstable environment
Incorrect calibration masses
Mode not enabled
Units not enabled
Average Piece Weight too small
Time out
Pan has load during power on
Pan was removed prior to power on
Weight on pan exceeds capacity
Pan was removed during weighing
Factory calibration data corrupted
Factory calibration data corrupted
EEPROM Checksum error
Reference Weight is too small
Reference Weight is too low for accurate
parts counting or percent weighing
manuals search engine
Remedy
Verify connections and voltage
Perform calibration
Move balance to suitable location
Move the balance to suitable location
Use correct calibration masses
Enter menu and enable mode
Enter menu and enable units
Add additional samples
Remove weight from pan and re-zero
Install pan and re-zero
Remove weight from the pan
Re-install pan
Contact the authorized dealer
Perform calibration
Contact the authorized dealer
Add additional samples
Add additional samples or continue to weigh
with less accurate results
76288-01
470004-010
PAD7
80850045
(0.1mg and 1mg models only)
SF42
80500746
SW12
80500571
80500525
Carat / Gold