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5. Troubleshooting
If you have trouble operating your camera, refer to the following.
In the guidelines do not enable you to solve the problem, contact an authorized technician.
Problem
The image does not appear
on the screen.
The image on the screen
is dim.
The camera does not work
properly, the surface of the
camera case is hot, and
a black line appears on the
screen.
The screen blinks a lot.
Solution
• Check the power source for the monitor and camera and ensure that the
voltage and polarity are properly connected and being supplied correctly.
• Check if the lens is stained. If dirty, clean the lens with a soft, clean cloth.
• Adjust the Back Focus of the lens again.
• Check if you have connected the camera to a proper power source and if there
is no problem with the power, turn the unit off immediately and seek assistance
from Videor E. Hartig GmbH.
• Check if the camera is pointed towards the sun or a fluorescent lamp.
• Adjust the angle or location of the camera if too much light is coming into the
screen.
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