6. Frequently asked questions
How often does my bike need to be serviced by the Gazelle
dealer?
Innergy parts only need the same servicing as the other bike
parts. The frequency depends on the use.
How long will the battery last?
If your battery is less than 3 years old, and has been completely
discharged less than 300 times, the battery will still have a
capacity of approximately 80%.
Does my battery need to be on the charger when not in
use?
No, it doesn't. The battery can be stored in a dry place or can be
left in the bike.
How long does my battery take to charge?
The total charging time for your battery depends on which
battery you purchased. The charging times are as follows:
Bronze - 5 hours, Silver - 7 hours, Gold - 9 hours. Of course you
can also partially charge your battery (when lunching out, for
example), in order to increase the distance you can reach with
assistance. Always follow the charging instructions.
What should I do if I haven't used the battery for a while?
You don't need to do anything. If you have not used the battery
for an hour, it switches to standby, retaining the battery's
capacity and preventing it from running down. Activate the
battery from standby by putting it in the bike or by pressing
the button on the rear light.
Are there special external charging points?
You do not need these because the battery can be simply
removed from your bike and the at plug of the charger can be
plugged into any mains socket. Furthermore, the charger is so
small and light, that it easily ts in a (bike) bag. You can charge
your battery with this charger in restaurants, in your hotel room
or in your car (by means of a standard 12v/23v transformer
which you plug into the cigarette lighter of your car).
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