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What to do if ...
Cleaning the appliance after each use
1. Food containing sugar, plastics, tin foil residues should be removed at once using a
scraper. Place a scraper on the glass ceramic surface at an angle and remove residues
by sliding the blade over the surface. Wipe the appliance with a damp cloth and a little
washing up liquid. Finally, rub the appliance dry using a clean cloth .
2. Limescale rings, water rings, fat splashes, shiny metallic discolorations should be re-
moved after the appliance has cooled down using cleaner for glass ceramic or stainless
steel.
What to do if ...
Problem/Display
The cooking zones cannot be
switched on or are not operat-
ing
Display is switching between
two heat settings
The residual heat indicator is
not displaying anything
lights up
Possible Cause
More than 10 seconds have
passed since the appliance was
switched on
The lock is switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch-off has been
triggered
There is water on the control
panel or the control panel is
covered with fat splashes
STOP+GO is activated
Power management is reduc-
ing the power of this cooking
zone
The cooking zone was only on
for a short time and is therefore
not hot
Unsuitable cookware
No cookware on the cooking
zone
Diameter of the base of the
cookware is too small for the
cooking zone
Remedy
Switch the appliance on again.
Switch off the lock (See the
section "Locking/unlocking the
control panel")
Deactivate child safety device
(see the section "Child safety
device")
Only touch one sensor field
Remove any objects (pans, etc.)
that are lying on the control
panel. Switch appliance on
again
Wipe the control panel
Switch off STOP+GO
See the section "Switching the
power function on and off"
If the cooking zone is supposed
to be hot, call your local Service
Force Centre.
Use suitable cookware
Put cookware on zone
Move to smaller cooking zone
Use suitable cookware