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To remove the dirt:
1. – Remove immediately: melted plastic, plastic foil, and food with sugar. If not, the
dirt can cause damage to the appliance. Use a special scraper for the glass . Put
the scraper on the glass surface at an acute angle and move the blade on the surface .
– Remove after the appliance is sufficiently cool: limescale rings , water rings,
fat stains, shiny metallic discolorations. Use a special cleaning agent for glass ce-
ramic or stainless steel.
2. Clean the appliance with a moist cloth and some detergent.
3. At the end rub the appliance dry with a clean cloth.

WHAT TO DO IF...

Problem
You cannot start the appliance
or operate it.
A sound operates when the ap-
pliance is off.
The residual heat indicator
does not come on.
Heat setting alternates
A sound operates and appli-
ance starts and stops again. Af-
ter 5 seconds one more sound
operates.
comes on
comes on
Possible cause and remedy
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the
control panel
• Start the appliance again and set the heat setting in 10 sec-
onds.
• The child safety device or key lock or Stop+Go operates. See
the chapter Operating the appliance.
You covered one or more sensor fields. Uncover the sensor fields.
The cooking zone is not hot because it operated only for a
short time. If the cooking zone is supposed to be hot, speak to
the After Sales Service.
The Power management is active. See the section Power man-
agement.
You covered
. Uncover the sensor field.
• The automatic switch-off operates. Stop the appliance and
start it again.
• Overheating protection for the cooking zone operates.
Switch off the cooking zone. Switch on the cooking zone
again.
• No cookware on the cooking zone. Put cookware on the cook-
ing zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for
the cooking zone. Move cookware to a smaller cooking zone.
27
What to do if...

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