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Troubleshoo Ng - i.safe MOBILE INNOVATION 2.0 Schnellstartanleitung

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11 Troubleshoo ng

If problems occur when using the mobile, please try the following
ps. If the problem is not solved, please contact your vendor or i.safe
MOBILE GmbH directly.
· The phone cannot be powered on
1. The ba ery voltage is too low.
Please recharge the ba ery.
2. The power on key is not pressed long enough.
Please press power on key for more than three seconds.
3. The connec on to the ba ery is bad.
Please assemble the ba ery again or carefully clean the contact
points of the ba ery.
4. The SIM card has a failure.
Please check or replace the SIM card.
· The phone has insufficient standby me
1. The ba ery performance is reduced because of the age of the bat-
tery.
Please contact your vendor or i.safe MOBILE GmbH for a replace-
ment ba ery.
2. Too many programs running.
Please reduce the number of running programs.
· The phone is not charging
1. Poor electrical contact.
Please check and replace any dirty or broken plugs.
2. Input voltage is too low.
Please charge for about 1 hour first, remove the plug, wait a mi-
nute and then con nue charging. During this me it is possible
that the phone cannot be powered on, as the voltage is too low.
3. A ba ery fault has occurred.
Please replace the ba ery.
· Failures during calls occur
1. SIM Card failures occur.
Please check the contacts of the SIM card or replace the card.
26
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