Restricted Warranty (United Kingdom) - Medion MICROMAXX MD 15396 Bedienungsanleitung

I. Restricted Warranty (United
Kingdom)
I.I. General Conditions of
Warranty
I.I.1. General
This warranty covers defects relating to workmanship
and manufacture in MEDION products. The period dur-
ing which this warranty is valid and during which claims
against the warranty can be made to MEDION must be in
accordance with the following terms in order to be con-
sidered eligible:
• Is effective from the date of purchase or receipt of
the MEDION product from an authorised seller of
MEDION products;
and
• expires at the end of the warranty period.
For the warranty to be valid, you must:
• provide suitable evidence of purchase, a copy of the
original purchase receipt from an authorised seller of
MEDION products is preferred;
or
• register your product within 28 days of purchase on-
line at www.MEDION.co.uk.
Please keep the original purchase receipt in a safe place.
MEDION and its authorised sellers reserve the right to re-
fuse a repair under warranty or a warranty confirmation
if a proof of purchase [or registration of purchase] cannot
be established, or has not been, submitted.
When it is necessary to return your product for repair
please ensure that your product is suitably packed for
transportation.
Provided that your product is still within warranty (please
check the duration of the warranty period as described
above) and is eligible for repair or replacement under the
terms of the warranty, to return your product, please tele-
phone MEDION on the service hotline number. You will be
sent a pre-paid transportation box suitable for returning
your product to MEDION or a voucher.
PLEASE MAKE SURE THAT YOU HAVE A BACKUP COPY OF
ALL DATA ON THE PRODUCT BEFORE RETURNING THE
PRODUCT TO MEDION.
MEDION shall bear the costs of postage and packaging for
returning the product and the transportation risk. How-
ever, if following examination of the defective product in
question, MEDION, in its reasonable opinion, considers
that the defect has been caused by:
• your operating and/or using the product other than
as instructed in the accompanying documentation;
• damage caused in transit as a result of your negli-
gence in packaging of the product; and/or
• otherwise than in accordance with the terms of this
warranty;
This warranty shall be void and you may be required by
MEDION to reimburse MEDION for the reasonable costs
of postage and packaging before MEDION will return the
product to you. If so and you would still like MEDION to
repair or replace the product, MEDION may do so but you
will be charged MEDION's standard rates for repair and re-
placement for this service.
Before returning the product, please contact MEDION via
the service hotline or via the internet www.MEDION.co.uk.
You will receive a reference number (RMA No.). Please
mark the outside of your package to ensure that this ref-
erence number is clearly visible. Please submit a letter
containing as much detailed information as possible and,
a full description of the defect or fault.
This should include:
• a description of the fault;
• when it occurred, how long it has been evident and
how frequently it occurs;
• any errors message(s) displayed when using the
product;
• a description of the circumstance(s) and conditions
in which the fault occurs;
and
• whether it is an intermittent or persistent fault.
This will greatly assist MEDION in identifying the defect,
when submitted together with the defective product.
Unless otherwise instructed by a MEDION representative
in all cases, the product must be returned complete with
all parts which were included with the original product.
Incomplete contents of the returned package may lead
to a delay in the repair or replacement. MEDION does not
accept any liability for any additionally submitted mate-
rial(s) which were not supplied with the original MEDI-
ON product.
This warranty does not affect your statutory rights in any
way and is subject to the applicable legal statutes of the
country where the product was sold to you by an author-
ised MEDION seller.
I.I.2. Scope
Subject to any exclusions set out within this warranty,
where there is a defect in your MEDION product covered
by this warranty, MEDION will repair or replace the ME-
DION product. The decision whether to repair or replace
the product will be made solely at the discretion of MEDI-
ON. MEDION may, in its own discretion, replace the prod-
uct returned for repair under warranty with a replacement
product that is either identical or, in the event that such
product(s) are no longer available, a product of equal or
superior specification and quality.
No warranty is given for batteries or rechargeable batter-
ies or for consumable materials subject to wear and tear,
i.e. for parts which have to be replaced periodically dur-
ing the normal use of the product, such as video-projec-
tor lamp.
Non critical failures that fall within industry specified tol-
erances e.g. noise, LCD pixels are not covered by this war-
ranty. Please consult the appropriate section in your user
or instruction manual for this product for exact specifica-
tions and tolerances.
To the extent which is permitted under law, MEDION will
accept no liability for burnt-in images on plasma or LCD
products as a result of normal wear and tear during the
operation of the product. Please refer to your user or in-
struction manual for this product for detailed operating
instructions for your plasma or LCD product.
The warranty does not cover errors relating to the play-
back of data media in an incompatible format or created
with unsuitable software.
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