Symptom
The Drive Unit turns
on and off while
riding.
Strange rumbling or
crunching noises
come from the Drive Unit.
Smoke or unusual
odor comes from the
Drive Unit.
The display unit shuts
down immediately
(approx. 4 seconds
later) after switching
the power on.
Traveling range has
decreased.
Check
Is the battery pack correctly installed?
Are the bicycle´s battery
pack connection terminals dirty?
Are you fully charging
the battery pack?
Are you using the
system under lowtemperature
conditions?
Is the battery pack worn out?
Action
Check to make sure the battery pack is locked in place. If this
problem still occurs with the battery pack firmly locked in place,
there may be a loose connection the battery pack terminals or
wires. Have an authorized dealer inspect your bicycle.
There could be a problem inside the
Drive Unit.
There could be a problem inside the
Drive Unit.
Remove the battery pack, clean the bicycle's terminals with a dry
cloth or cotton swab, and then install the battery pack again.
Charge the battery pack until full (F).
Normal traveling range will be restored when the ambient
temperature rises. Additionally, storing the battery pack indoors
(in a warm location) before use will improve traveling range under
cold conditions.
Replace the battery pack.
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