Service and Support
Datalogic provides several services as well as technical support
through its website. Log on to www.scanning.datalogic.com
and click on the links indicated for further information
including:
•
PRODUCTS
Search through the links to arrive at your product
page where you can download specific Manuals and
Software & Utilities including:
-
Datalogic Aladdin™, a multi-platform utility pro-
gram that allows device configuration using a PC. It
provides RS-232 and USB-COM interface configura-
tion, as well as configuration barcode printing.
•
SERVICE & SUPPORT
-
Technical Support - Product documentation and pro-
gramming guides and Technical Support Department
in the world
-
Service Programs - Warranty Extensions and Mainte-
nance Agreements
-
Repair Services - Flat Rate Repairs and Return Mate-
rial Authorization (RMA) Repairs.
-
Downloads – Manuals & Documentation, Data
Sheets, Product Catalogues, etc.
•
CONTACT US
Information Request Form and Sales & Service Net-
work
Patents
This product is covered by one or more of the following pat-
ents:
US Pat.: 6,512,218 B1; 6,808,114 B1; 6,877,664 B1;
6,997,385 B2; 7,053,954 B1; 7,102,116 B2; 7,282,688 B2;
7,387,246 B2.
European Pat.: 996,284 B1; 999,514 B1; 1,128,315 B1;
1,396,811 B1.
Additional patents pending.
Quick Reference Guide
Service and Support
13