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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #199 · Short circuit at the power · Court-circuit au niveau de la output sortie de puissance · Cortocircuito en la salida ·...
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#199 1. Check the charge point wiring. 2. Check that the charge point is in good condition and has not been tampered with. 3. If the error persists, replace the charge point. 1. Verificar el cableado del punto de carga. 2.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #201 · Active balancing circuit · Circuit d'équilibrage actif · Circuito de balanceo activo · Circuito di bilanciamento attivo · Aktivierte Ausgleichsschaltung...
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#201 1. Allow to charge until the error disappears (around 3 hours). 2. If the error persists, try a new charger. 1. Dejar cargando hasta que el error desaparezca ( unas 3 horas). 2. Si el error no desaparece, probar con un nuevo cargador. 1.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #202 · Battery blocked by a short · Batterie bloquée par un circuit court-circuit · Bateria bloqueada por · Batteria bloccata per...
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#202 1. Check the cables. 2. Connect the charger to unblock it. 3. If the error persists, replace the charger with a new one. 1. Verificar cableado. 2. Conectar el cargador para desbloquear. 3. Si el error persiste, sustituir el cargador por uno nuevo. 1.
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#202 4. If it does not disappear, replace the charge point. 5. If the error persists, replace the battery. 4. Si no desaparece, sustituir el punto de carga. 5. Si el error persiste reemplazar batería. 4. Bei anhaltendem Fehler den Ladeanschluss ersetzen. 5.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #203 · Inverted polarity at the · Inversion de la polarité au niveau charger du chargeur · Inversión de la polaridad en ·...
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#203 1. Check the charge point and the charger. 2. Check with a new charger. 3. Check with a new charge point. 1. Verificar el punto de carga y el cargador. 2. Comprobar con un nuevo cargador. 3. Comprobar con un nuevo punto de carga. 1.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #204 · Excessive charging · Température trop élevée temperature en charge · Temperatura excesiva · Temperatura eccessiva de carga di carica · Zu hohe Ladetemperatur ·...
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#204 1.- Stop charging. 2.- Allow the system to rest for 30 minutes, with the bicycle turned off. 3.- Continue charging. 1. Detener la carga. 2. Dejar reposar el sistema 30 minutos con la bicicleta apagada. 3. Continuar la carga. 1.
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#204 4. You can check the battery temperature at any time by accessing the Dealer App. 20º - 80º 5. If the error persists, replace the charger. 6. If the error is not solved, replace the battery. 4. Puede comprobar en todo momento la temperatura de la batería accediendo al Dealer App 5.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #205 · Temperature too low · Température trop faible en charge during charging · Temperatura demasiado · Temperatura troppo bassa in carica baja en carga ·...
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#205 1. Stop charging. 2. Protect the bicycle from the cold and wait until the temperature of the cells increases. 3. Continue charging. 4. You can check the battery temperature at any time by accessing the Dealer App. 1. Detener la carga. 2.
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#205 5. If the error persists, replace the charger. 6. If the error persists, replace the charge point. 7. If the error is not solved, replace the battery. 5. Si el error persiste reemplazar el cargador. 6. Si continua el error persiste reemplazar el punto de carga. 7.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #206 · Excessive temperature · Température trop élevée during use pendant l'utilisation · Temperatura excesiva · Temperatura eccessiva nell'uso en uso · Zu hohe Betriebstemperatur...
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#206 1. Reduce the discharge speed or stop for a few minutes. 2. Connect the bicycle to the Dealer APP and check the battery temperature. 3. Wait until the temperature drops. 1. Disminuya el ritmo de descarga o detengase durante unos minutos. 2.
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ORBEA GAIN X35 TECHNICAL INFORMATION #206 4. If the error persists, replace the battery. 4. Si el error persiste reemplazar batería. 4. Bei anhaltendem Fehler den Akku ersetzen. 4. Si l'erreur persiste, remplacer la batterie. 4. Se l'errore persiste, sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #207 · Temperature too low · Température trop faible pendant during use l'utilisation · Temperatura demasiado · Temperatura troppo bassa nell'uso baja en uso ·...
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#207 1. Avoid large power demands while this error is active to prevent deterioration. 2. Charge the battery within the appropriate temperature ranges. 3. If the error is not solved, replace the battery. 1. Evite grandes demandas de potencia mientras este error esté activo para evitar la degradación. 2.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #208 · Excessive switch · Température du commutateur temperature trop élevée · Temperatura de conmutador · Temperatura del commutatore eccessiva excesiva · Zu hohe Schalttemperatur...
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#208 1. Avoid large power demands while this error is active to prevent deterioration. 2. Try not to use the system in extreme temperatures (less than 10 ºC or more than 40 ºC). 3. If the error is not solved, replace the battery. 1.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Voltage too high · Tension trop élevée · Tensión demasiado baja · Tensione troppo alta · Zu hohe Spannung · Tensão demasiado alta...
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ORBEA GAIN X35 TECHNICAL INFORMATION 32 V. - 42V. 1. Connect the bicycle to the Dealer APP and check the battery voltage. 2. After 30 minutes, check that the value is increasing. 3. If the voltage value does not increase, check the connection and try another charger.
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ORBEA GAIN X35 TECHNICAL INFORMATION 4. If the voltage does not increase, check that the charge point connector is connected to the battery inside the panel. 5. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Voltage too high · Tension trop élevée · Tensión demasiado baja · Tensione troppo alta · Zu hohe Spannung · Tensão demasiado alta...
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ORBEA GAIN X35 TECHNICAL INFORMATION >42 V. 1. Connect with the Dealer APP and check that the battery voltage is within range. 43.1 V 2. If it is not, discharge the battery by 5% (connecting the lights or keeping the Dealer APP connected).
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ORBEA GAIN X35 TECHNICAL INFORMATION 4.- Restart and check to make sure the error disappears. 5.- Otherwise, replace the charger. 4.- Reiniciar y comprobar que el error desaparece. 5.- En caso contrario, reemplazar el cargador. 4. Neustart durchführen und überprüfen, dass der Fehler behoben ist.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Motor sensor signal · Signal capteur du moteur error erroné · Señal sensor de motor · Segnale del sensore del erronea motore erroneo ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1. Check the condition of the motor cable. 2. Check that the connector pins are not damaged or misaligned. 1. Comprobar el estado del cable del motor. 2. Comprobar que los pines del conector no están dañados ni desalineados.
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ORBEA GAIN X35 TECHNICAL INFORMATION 3. If the error persists, disconnect the current motor. 4. Replace with a new motor. 5. Restart the system and check to make sure the error disappears. 4. Si el error persiste, desconectar el motor actual.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Excessive temperature · Température trop élevée (+80 ºC - 100 ºC) (+80º C - 100º C) · Temperatura excesiva · Temperatura eccessiva (+80ºC - 100ºC)
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ORBEA GAIN X35 TECHNICAL INFORMATION 1. Connect the bicycle to the Dealer APP and check the motor temperature. 2. Allow the system to rest for 30 minutes, with the bicycle turned off. 3.- Check that the thermal coupling to the panel is correct.
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ORBEA GAIN X35 TECHNICAL INFORMATION 4. If the error persists, disconnect the current motor. 5. Replace with a new motor. 6. Restart the system and check to make sure the error disappears. 4.- Si el error persiste, desconectar el motor actual.
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ORBEA GAIN X35 TECHNICAL INFORMATION 7. If the error persists, replace the battery. 7.- Si el error no desaparece, sustituir la batería. 7. Falls der Fehler nicht behoben ist, Akku ersetzen. 7. Si l'erreur persiste, remplacer la batterie. 7. In caso contrario, sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Voltage too low · Tension trop faible · Tensión demasiado baja · Tensione troppo bassa · Zu niedrige Spannung · Tensão demasiado baixa...
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ORBEA GAIN X35 TECHNICAL INFORMATION 4 4 1 < 32 V. 31.1 V 1. Connect to the Dealer APP and check that the battery voltage is within range. 2. If it is not, charge the battery for 30 min. 3. Check that the battery voltage gradually increases.
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ORBEA GAIN X35 TECHNICAL INFORMATION 4. If the problem persists, check the charge point connection. 5. Replace the charge point and check again. 6. Replace the battery if the error continues. 4.- Si el problema persiste comprobar la conexión del punto de carga 5.- Reemplazar el punto de carga y comprobar nuevamente.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Excessive temperature · Température trop élevée (+80 ºC - 100 ºC) (+80º C - 100º C) · Temperatura excesiva · Temperatura eccessiva (+80ºC - 100ºC)
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ORBEA GAIN X35 TECHNICAL INFORMATION 1. Connect the bicycle to the Dealer APP and check the motor temperature. 2. Allow the system to rest for 30 minutes and check that the temperature goes down. 3. Check that the thermal coupling to the panel is correct.
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ORBEA GAIN X35 TECHNICAL INFORMATION 6.- If the error persists, replace the battery. 6.- Si el error no desaparece, sustituir la batería. 6. Bei anhaltendem Fehler den Akku ersetzen. 6.- Si l'erreur persiste, remplacer la batterie. 6.- Se l'errore persiste sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Voltage too low · Tension trop faible · Tensión demasiado baja · Tensione troppo bassa · Zu hohe Spannung · Tensão demasiado baixa...
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ORBEA GAIN X35 TECHNICAL INFORMATION < 32 V. 31.1 V 1. Connect the bicycle to the Dealer APP and check the battery voltage. 2. Connect the charger and after 30 minutes, check that the value is increasing. 3. If the voltage value does not increase, check the connection and try another charger.
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ORBEA GAIN X35 TECHNICAL INFORMATION 4. If the voltage does not increase, check to see that the charge point connector is connected to the battery on the panel. 5. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #16, #17, #18, #19, #20, #21, #22, #23, #24 · Power malfunction · Défaut de puissance · Fallo de Potencia · Errore di potenza ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION #16, #17, #18, #19, #20, #21,#22, #23, #24 1. Check the condition of the motor connector. 2. Check that the motor connector is correctly connected and the arrows are correctly aligned. 3. Restart the system and check whether the PINK LED stops blinking.
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ORBEA GAIN X35 TECHNICAL INFORMATION #16, #17, #18, #19, #20, #21,#22, #23, #24 4. Check the condition of the motor cable. 5. Check that the connector pins are not damaged or misaligned. 4. Comprobar el estado del cable del motor.
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ORBEA GAIN X35 TECHNICAL INFORMATION #16, #17, #18, #19, #20, #21,#22, #23, #24 6. If the error persists, disconnect the current motor. 7. Replace with a new motor. 8. Restart and check to make sure the error disappears. 6. Si el error persiste, desconectar el motor actual.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Incorrect e-SN configuration · Configuration e-SN incorrecte · Configuración incorrecta e-SN · Configurazione scorretta e-SN · Falsche e-SN Konfiguration · Configuração incorrecta e-SN...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1.- Connect to the Dealer App and enter into the Diagnosis and device installation section. 2.- Access the e-SN menu. 3.- Select the brand from the list and enter the current SN of the bicycle.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema Locked motor or defective · Moteur bloqué ou capteur speed sensor de vitesse défectueux · Motor bloqueado o sensor de · Motore bloccato o sensore velocidad defectuoso di velocità...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1.- Verificar con Dealer APP que marca velocidad cuando se mueve la rueda. 12.7 km/h *Este fallo es comun cuando se usa el walkmode y el usuario bloquea la rueda. De esta manera alerta al usuario.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · HMI voltage out of range · Tension HMI hors plage · Tensión de HMI fuera de rango · Tensione di HMI fuori dall'intervallo ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1. Check the HMI cables. 2. If the cables are damaged, replace the damaged parts. 1. Verificar el cableado HMI. 2. En caso de daños en el cableado, reemplazar las piezas dañadas. 1. HMI-Verkabelung überprüfen.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Sensor voltage out of range · Tension des capteurs hors plage · Tensión de sensores fuera · Tensione dei sensori fuori...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1. Check the condition of the motor connector. 2. Check that the motor connector is correctly connected and the arrows are correctly aligned. 3. Restart the system and check whether the PINK LED stops blinking.
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ORBEA GAIN X35 TECHNICAL INFORMATION 4. Check the PAS and Torque and Throttle sensor on the BEB. 5- If the cables are damaged, replace the damaged parts. 4.- Verificar sensor de PAS y Torque y Throttle en BEB 5- En caso de daños en el cableado, reemplazar las piezas dañadas.
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ORBEA GAIN X35 TECHNICAL INFORMATION 6. If there is no visible damage to the cables and the error persists, replace the PAS sensor with a new one. 7. If the error persists, disconnect the current motor. 8. Replace with a new motor.
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ORBEA GAIN X35 TECHNICAL INFORMATION 9.- If the error persists, replace the battery. 9.- Si el error persiste sustituir la batería. 9. Bei anhaltendem Fehler den Akku ersetzen. 9.- Si l'erreur persiste, remplacer la batterie. 9.- Se l'errore persiste, sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema · Light voltage out of range · Tension des feux hors plage · Tensión de luces fuera · Tensione delle luci fuori dall'intervallo de rango ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION 1- Check the light installation. 2. Check that the lamp power is compatible with the specified power. 1.- Verificar la instalación de las luces. 2.- Verificar que la potencia de las lámparas es la correcta.
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ORBEA GAIN X35 TECHNICAL INFORMATION 3. Disconnect the lights and see if the error goes away. 4. Restart the system with the lights disconnected and see if the error disappears. 5. If the error persists, check that there are no short circuits and the lamps are not burned out.
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ORBEA GAIN X35 TECHNICAL INFORMATION 6. If the error does not disappear, replace the battery. 6. Si el error no desparece, sustituir la batería. 6. Falls der Fehler nicht behoben ist, Akku ersetzen. 6.- Si l'erreur persiste, remplacer la batterie.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #129 · Demo mode Activated: · Demo mode Activé: Only works for 50 km. Fonctionne uniquement pendant 50 km. · Demo mode Activado: ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION #129 1. Access the Dealer App and connect the bicycle. 2. Change the state of the “Demo Mode” to “Activated” mode. 1.- Acceder al Dealer App y conectarse a la bicileta. 2.- Cambiar el estado de “Demo Mode” a modo “Activado”.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #193 · Excessive voltage in · Tension trop élevée dans one of the cells l'une des cellules · Tensión excesiva · Tensione eccessiva in...
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ORBEA GAIN X35 TECHNICAL INFORMATION #193 1.- Discharge the battery and then recharge it. 2.- Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. 1.- Descargar la batería y volverla a cargarla.
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ORBEA GAIN X35 TECHNICAL INFORMATION #193 3.- If the error persists, try another charger. 4.- If the error persists, replace the battery. 3.- Si error persiste, probar con otro cargador. 4.- Si el error persiste reemplazar batería. 3. Bei anhaltendem Fehler anderes Ladegerät verwenden.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #194 · Low voltage in one of · Tension trop faible dans the cells l'une des cellules · Tensión baja en una de ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION #194 1. Charge the battery and leave it connected to the charger for 1-2 hours after the charge ends to balance the cells. 2. If the error persists, try another charger. 3. If the error persists, replace the battery.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #195 · Excessive voltage in · Tension trop élevée the battery pack dans le pack de batteries · Tensión excesiva en · Tensione eccessiva nel...
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ORBEA GAIN X35 TECHNICAL INFORMATION 4 4 1 #195 > 42 V. 43.1 V 1. Connect the bicycle to the Dealer APP and check the battery voltage. 2. If the voltage value does not increase, check the connection and try another charger.
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ORBEA GAIN X35 TECHNICAL INFORMATION #195 4. If the error persists, replace the battery. 4. Si el error persiste reemplazar batería. 4. Bei anhaltendem Fehler den Akku ersetzen. 4. Si l'erreur persiste, remplacer la batterie. 4. Se l'errore persiste, sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #196 · Low voltage in the · Tension trop faible dans battery pack le pack de batteries · Tensión baja en el ·...
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ORBEA GAIN X35 TECHNICAL INFORMATION #196 1. Charge the battery and leave it connected to the charger for 2 hours after the charge ends to balance the cells. 2. If the error persists, check the connection and try another charger.
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ORBEA GAIN X35 TECHNICAL INFORMATION #196 4. If the error persists, replace the battery. 4. Si el error persiste reemplazar batería. 4. Bei anhaltendem Fehler den Akku ersetzen. 4. Si l'erreur persiste, remplacer la batterie. 4. Se l'errore persiste, sostituire la batteria.
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ORBEA GAIN X35 TECHNICAL INFORMATION ORBEA GAIN X35 Problem / Problema / Problem / Problème/ Problema / Problema #197 · Excessive charge current · Courant de charge excessif · Corriente de carga excesiva · Corrente di carica eccessiva · Zu hoher Ladestrom...
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#197 1. Check that the charger is in good condition. 2. Let the battery rest for 2 hours and replace the charger with a new one. 1. Comprobar que el cargador esta en buen estado. 2. Dejar reposar la batería durante 2 horas y sustituir el cargador por uno nuevo. 1.