Troubleshooting - Reolink RLC-1010A Bedienungsanleitung

NOTE: If your camera has another mount without the adjusting knob,
please loosen the adjusting screw with the provided hex key and turn the
camera as shown below to adjust the angle.
360°
5
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90°

Troubleshooting

Camera is not Powering On
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should
be powered by a PoE switch/injector, the Reolink NVR or a 12V
power adapter.
• If the camera is connected to a PoE device as listed above, connect
the camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
If these won't work, contact Reolink Support
Infrared LEDs Stop Working
If the Infrared LEDs of your camera stop working, please try the
following solutions:
• Enable infrared lights on Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights
at night on Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the infrared light
settings again.
https://support.reolink.com/
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