ECOVACS DEEBOT T20 OMNI Betriebsanleitung Seite 30

Troubleshooting
No. Malfunction
DEEBOT is not able to
1 connect to ECOVACS
HOME App.
2 The map is lost.
Unable to create home
3
map on App.
The Dual Side Brushes
4 drop out of place during
use.
EN 30
Possible Causes
Incorrect home Wi-Fi username or password entered.
DEEBOT is not within range of your home Wi-Fi signal.
DEEBOT is not in the con guration state.
Incorrect App installed.
Not using a 2.4GHz or 2.4/5 GHz mixed network.
The map might be lost if you move DEEBOT when
cleaning.
DEEBOT does not start cleaning from the Station.
Move DEEBOT when cleaning might cause the
map lost.
Auto cleaning is not complete.
The Dual Side Brushes are not properly installed.
Solutions
Enter the correct home Wi-Fi username and password.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Make sure DEEBOT is connected to the power supply
and turned on. Open the cover, and press RESET Button.
DEEBOT will enter the confuguration state when you hear a
voice prompt.
Please download and install ECOVACS HOME App.
DEEBOT does not support 5G network. Please use a
2.4GHz or 2.4/5 GHz mixed network.
Move DEEBOT to the front of the Station to retrieve the map.
Find the restored map in the Map Management and tap "Use
This Map" to retrieve it.
If this problem persists after trying the above solutions,
please restart mapping.
DEEBOT must start cleaning from the Station.
During cleaning, do not move DEEBOT as far as possible.
Make sure DEEBOT automatically return to the Station after
cleaning.
Make sure the Dual Side Brushes click into place when
installing.