Winter - Maintenance; Warranty; Ordering Spare Parts; Service - T.I.P. WP 500-10 R Gebrauchsanweisung

The time intervals for the required maintenance task (complete cleaning) to a great extent are based on
the level of pond water contamination. Select the time intervals for cleaning accordingly.
If, when performing maintenance tasks, you determine that there are defects or wear, replace the parts in question.
(See ordering spare parts).
9.2.

Winter - maintenance

• Protect your pump from freezing!
• If there is danger of freezing, take the pump out of your garden pond.
• Completely clean the pump as specified in the instructions.
• Store the pump over winter in a frost-free location.

10. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for faultless
material and workmanship in accordance with the legal regulations of the country in which the device was purchased.
The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will be
eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties. Damage
resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection or installation or
Acts of God or other external influences are excluded from warranty.
Parts subject to wear, such as the rotor and bearings are excepted from the guarantee. All parts were manufactured
using maximum care and high-quality materials and are designed for a long lifecycle. It should be understood, however,
that the wear and tear depends on the kind of use, the intensity of use and the internals of maintenance. Complying with
the installation and maintenance information contained in the present operating instructions will therefore considerably
contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire device.
Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be evidenced
by the purchaser in the form of the submission of the sales receipt. The present warranty commitment is valid in the
country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another cause is present
which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
- Sales receipt (sales slip).
- A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which do not
belong to the original condition of the device. If any attached parts of this kind should be missing upon the return of the
device, we shall not be liable for them.

11. Ordering spare parts

The fastest, most simple and cheapest way of ordering spare parts is through the internet. On our
www.tip-pumpen.de website you will find a convenient spare part shop where you can order spare parts with just a
couple of clicks. In addition, this is also the place where we publish comprehensive information and valuable tips on our
products and accessories, introduce new devices and present current trends and innovations in the range of pump
technology.

12. Service

In the case of warranty claims or malfunction, please contact your point of sale.
A current operating manual is available as required as a PDF file via e-mail: service@tip-pumpen.de.
For EC countries only
Please do not dispose of electrical appliances in the regular domestic waste!
According to the European Directive 2012/19/EC regarding waste electrical and electronic equipment
and the implementation of that directive into national law, electrical devices have to be collected
separately and disposed off in an environmental-suitable manner after the end of their life cycle.
Should you have any questions, please contact your local waste disposal company.
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